OUR COMPANY CORE VALUES
At Skyscraper Insurance, our core values are the lifeblood of our organization. They are essential because they guide our actions, shape our culture, and define our commitment to excellence. These values ensure we remain dedicated to the highest standards of integrity, innovation, and service, ultimately enabling us to build lasting trust with our clients and positively impact the communities we serve. By staying true to our values, we continuously strive to make a meaningful difference in the lives of those we support, ensuring a brighter, more secure future for everyone.
We Share Your Vision For A Better Tomorrow
Client Journey Process
1. DISCOVERY & DATA GATHERING
- Prior to the quoting stage, your assigned intake account executive will diligently gather all necessary data and facts regarding your account.
- In our discovery process, we aim to identify your exact insurance needs and agree on target solutions, laying the groundwork for a tailored insurance plan.
2. SUBMISSION TO UNDERWRITING
- From the insights gained during the discovery phase, we meticulously complete applications and submit them to our underwriting team.
- Our goal is to secure the best quotes from our extensive network of insurance markets and cultivate strong relationships with top carriers.
3. PROPOSAL PRESENTATION
- We review the best options and craft a proposal tailored to your determined discovery.
- During the proposal review, we guide you through the signing process and provide insights on structuring your account.
- We offer payment plans to accommodate your preferred method of payment.
4. BINDER & POLICY DELIVERY
- Upon acceptance of our proposal, we expedite the processing of your signed quote into a full binder order.
- We diligently pursue markets to swiftly release confirmation of coverage.
- You will receive a binder from us along with a certificate of insurance, followed with full policy delivery.
5. SERVICE & RENEWAL
- Our dedicated service team assigns an account manager to service you.
- Your account manager will handle all your service needs, endorsements, or adjustments, including risk management.
- As your renewal approaches, your account manager will proactively engage with you to ensure that your evolving needs are reflected in the upcoming policy term.
