Search
Close this search box.

Can you ensure your major remodel project is a dream come true, rather than a nightmare waiting to happen?

Construction-Safety-Consultant

Can you ensure your major remodel project is a dream come true, rather than a nightmare waiting to happen?

October 20, 2023 – The home improvement industry is booming. In recent years, several factors have contributed to increased remodel activity. First, the COVID-19 pandemic caused many people to spend more time than ever in their homes, and remodeling to add workable office space or improve livability was suddenly more popular than ever.

Pandemic costs and complications then contributed to inflation that drove mortgage rates upward. People with 2.875% fixed mortgages had no desire to sell their homes and borrow to buy a new one at 8%. So remodeling seemed more attractive than moving.

Dealing with contractors and minimizing risk can be a full-time job, at least until the remodel is finished. And even when things go well, remodeling is itself an expensive and risky proposition for homeowners. When things go wrong, a worker can be seriously injured, or substantial property damage can happen.

This article highlights a few remodel contract provisions that typically go unnoticed but can limit or impact insurance coverage and be critically important if something goes wrong during the remodel. A little advance planning can make unwanted surprises less likely and more manageable.

Imagine a scenario where homeowners hire a contractor to perform a large remodel on their property. Before work starts, the owners review and sign the contract (which is provided by the contractor and has boilerplate language including an insurance provision). A few weeks into the project something goes terribly wrong — a pipe must have been broken during excavation and now the owners’ yard and pool house are sliding into the neighbor’s suddenly drenched backyard.

The contractor’s liability insurance should cover the damage, right? It depends.

There is a chance the homeowner’s own insurance may apply; or worse, the homeowner is personally on the hook. Who pays, and whether it is covered by insurance, may depend both on exactly what happened and what the remodel contract says.

Example contract language

Let’s start with a scenario where the Contract is presented as a “standard form” agreement with the following provisions:

3.1. The Contractor shall maintain general liability insurance for any injuries related to the Work. Contractor shall include the Owner as an additional insured for claims or damages caused by the act or omissions of the Contractor.

3.2. The Owner shall purchase and maintain adequate insurance to cover all Work.

3.3. The Owner and Contractor waive all rights against each other for damages caused by fire or other perils to the extent covered by other insurance applicable to the Work.

After the property damage occurred to the homeowner’s house, the owner makes a claim with the Contractor’s general liability insurance. General Liability insurance typically covers bodily injury or property damage caused by an accident.

However, in this scenario, the Contractor named the homeowner as an additional insured. The General Liability policy may exclude property damage to property owned by an insured. Accordingly, the Contractor’s insurer could deny coverage. If the neighbor sues for the damage to their yard, the owned property exclusion would not apply; so that’s at least some consolation.

The homeowners may want to sue the Contractor for negligence. However, if the owner’s own insurance covers the damage to the yard and pool house, section 3.3 in the contract could take away the owners’ (and the owners’ insurer’s) right to sue the contractor. In the 1994 case, Lloyd’s Underwriters v. Craig & Rush, Inc., a California appellate court interpreted similar contract language as waiving the owner’s right to sue the contractor.

The homeowners are left with no choice but to make a claim with their own homeowners insurance to cover the damages. Even if full property insurance coverage is available, (and this particular scenario raises possible exclusions, such as earth movement), this approach could force the homeowners to pay the deductible and potentially face higher future premiums or difficulty staying insured.

Like the Contractor’s general liability insurance, the homeowners’ own liability insurance will probably exclude damage to property owned by an insured (and the homeowners really did nothing to cause the damage anyway). This may mean that only the neighbor’s damage is covered.

To make matters worse, a contractor could argue that the homeowner breached the contract (provision 3.2) by failing to maintain proper insurance that adequately covered risks arising from the work.

What happens if the contract says nothing about insurance? What if the contract reads as follows:

3.1 Owner shall hold harmless and indemnify Contractor against all claims arising out of Contractor’s work. Contractor is not responsible for any injury to persons or damage to property.

In this scenario, there is no contractual duty for the Contractor to get any insurance. This agreement also appears to shift the risk of loss to the homeowners, making it more important than ever for the homeowners to have adequate insurance of their own. When something goes wrong in this scenario, the homeowners are likely to learn that they have no right to sue the contractor (which may not be adequately insured anyway).

What about subcontractors?

Something to consider when hiring a contractor is whether they will be hiring subcontractors to perform all or some of the work. This may impact the application of any insurance the parties obtain. A contractor may also forget to verify that these subcontractors are adequately insured.

A contractual provision relating to subcontractors may read as follows:

3.4 Contractor may subcontract portions of this work to properly licensed and qualified subcontractors, who will be solely responsible for all aspects of the subcontracted work and any resulting loss or damage.

This provision does not address insurance coverage. In the event of an injury or damage, the parties will be left to point the finger at each other, and their liability insurers may do the same thing. What a mess!

How can you protect yourself?

The first line of defense to avoid these unwanted surprises is to select properly licensed, qualified and insured contractors. Spot issues in the contract which may subject a homeowner to liability down the road.

At the very minimum, homeowners need to understand the responsibilities they are agreeing to undertake when signing these agreements. This may include purchasing additional insurance solely for the project (such as builder’s risk insurance.).

Before starting a large remodel project, homeowners may want to consult with an insurance broker to understand the insurance coverage that is available and needed for the particular remodel project. If the budget allows, consultation with an experienced attorney might also help spot and remedy potential problems in advance.

Another way to protect yourself is to confirm the licensed contractor uses only licensed subcontractors, and actually has the insurance promised. Requesting a copy of the Contractor’s liability and workers’ compensation insurance policies, rather than merely accepting a certificate of insurance (typically a short one-page high level and very partial summary of insurance), can help eliminate surprises.

A major remodel can be a very exciting thing for homeowners. But the risks that can attach are considerable. Be aware; plan ahead; read the contract; and consult with appropriate professionals.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related posts

Commercial P&C Insurance

Commercial Office Space Set for a Strong Comeback

The sustained increase in demand for office space across the nation since late 2022 suggests that the market has moved past its lowest point, according to insights from the real estate technology platform, VTS. Demand for office space began to rise in late 2022 and continued into early 2023. Since then, the office market has experienced a period of stability and growth, supported by favorable economic factors, indicating a market rebound. This conclusion is drawn from the VTS Office Demand Index (VODI), which tracks unique new tenant tour requests for office properties in key U.S. markets. The VODI serves as an early indicator of future office leasing activity. According to the index, demand for office space has grown consistently over the past 12 months, closing the second quarter with a 17% year-over-year increase and a 34% rise from the VODI’s lowest point in December 2022. A significant shift in office-based employment patterns further supports the belief that demand for office space has stabilized. After reaching its peak in August 2022, office-based employment declined by 3.9% in early 2024. However, this trend has since stabilized, and employment growth has remained steady. Additionally, a recent decrease in work-from-home rates has fueled the renewed demand for office space. “They say you can only recognize a market bottom after it has passed, and the office space market is no exception. Following what we now see as the bottom, the national demand has gradually increased, though it remains susceptible to economic challenges,” said Nick Romito, CEO of VTS. “However, the growth observed in VODI over the past 18 months, coupled with positive trends in the office-using workforce, suggests that the market has reset, and the worst is behind us.” It’s important to note that this national trend does not impact all local markets equally. Cities like Los Angeles and New York City have seen healthy growth in office space demand, while markets such as San Francisco and Washington, D.C., have experienced prolonged stagnation. In Los Angeles, office space demand surged in the second quarter, briefly surpassing pre-COVID levels, driven by an increase in the average size of office spaces sought by tenants. New York City followed a similar overall pattern, though with some softness in the second quarter. Conversely, San Francisco’s demand for office space remains unpredictable, largely due to its tech-focused workforce, which continues to favor remote work more than other industries. “Markets heavily dependent on the tech sector, like San Francisco and Seattle, are on a markedly different post-COVID recovery path compared to more diversified markets like Los Angeles and New York City. It may take some time before we see office demand in San Francisco and Seattle return to pre-COVID levels,” added Ryan Masiello, Chief Strategy Officer at VTS.

Read More
Cyber Liability

Global IT Outage Puts Business Interruption Insurance in the Spotlight

In July, a global IT outage had a significant impact on business interruption insurance policies, overshadowing the effects on cyber insurance coverages. “This incident wasn’t a result of a malicious attack, which is why typical cyber insurance policies may not have been activated,” explained Peter McMurtrie, a partner in West Monroe’s insurance sector, in an interview with PropertyCasualty360.com. “Where coverage was applicable, factors like deductible amounts, waiting periods, and coverage limits played a critical role in determining the extent of exposure,” McMurtrie noted. “Standard policies for small businesses were less likely to offer coverage, while more complex policies for mid-sized companies and Fortune 500 corporations may have included broader triggers for non-malicious outages caused by third-party software issues.” The outage was triggered by a software update on July 19, 2024, by cybersecurity firm CrowdStrike, which affected organizations worldwide using Microsoft Windows. This interruption had far-reaching consequences, including disrupting hospital systems, media outlets, financial institutions, delaying thousands of flights, and halting daily business operations. McMurtrie emphasized that while the initial impact of the outage was similar for both large and small businesses, the ability to recover operations and whether insurance covered the loss of business income varied. “Larger companies are more likely to have advanced disaster recovery plans that ensure service redundancy following unexpected outages,” he added. “Their insurance programs also tend to cover a wider range of incidents.” According to Microsoft, the CrowdStrike update error affected over 8.5 million Windows devices globally. The incident highlighted the interconnected nature of our global ecosystem, including cloud providers, software platforms, security services, and their clients. “It’s a stark reminder of the importance of prioritizing safe deployment and disaster recovery across the tech industry,” the company said in a blog post. McMurtrie pointed out that the outage’s widespread impact was largely due to its effect on organizations that are critical to societal infrastructure—sectors like agriculture, airlines, banking, energy, government, healthcare, manufacturing, and retail. “Insurance companies base their risk appetite on their ability to understand and price risks appropriately. This becomes increasingly challenging with emerging threats,” he said. “However, I anticipate that insurers will respond by clarifying policy language, refining risk selection criteria, and possibly developing new products specifically designed for this evolving exposure.”

Read More
Try your instant quote